Singapore Airlines

Health regulations

Norme sanitarie

Alcuni paesi potrebbero richiedere dei certificati validi di immunizzazione e/o vaccinazione, i quali possono essere ottenuti dalle autorità locali sanitarie del tuo paese.


Siringhe e aghi ipodermici

Per trasportare siringe e/o aghi ipodermici a bordo hai bisogno di una prescrizione o nota da un medico abilitato. Si prega di non smaltire siringe usate o aghi con o senza il cappuccio protettivo nelle tasche del sedile. Il nostro personale di cabina sarà felice di aiutarti a smaltire in sicurezza siringhe e/o aghi.


Farmaci

Se hai una patologia, consulta il tuo medico per quanto riguarda la tua idoneità di viaggio. Alcune patologie potrebbero richiedere un permesso medico prima di volare con noi.


Ti consigliamo di portare con te i farmaci necessari per il viaggio e trasportarli nel tuo bagaglio a mano e non in quello registrato. Devi avere con te una lettera del tuo medico che illustri la tua condizione e i farmaci prescritti.


Permesso medico

Facciamo tutto quello che è in nostro potere per far sì che tu possa fare un viaggio sicuro e confortevole. Per questo se hai bisogno di un'attenzione particolare o devi utilizzare un'attrezzatura medica a bordo del nostro volo (ad esempio, una barella o una bombola d'ossigeno aggiuntiva), o quando la tua idoneità di viaggio è in dubbio, avrai bisogno di un permesso medico da parte di un medico. Un'ulteriore valutazione medica potrebbe essere richiesta su base individuale.


Compila il modulo sottostante e mandalo via fax all'ufficio locale di Singapore Airlines. Puoi procurarti il modulo anche presso i nostri uffici o i nostri agenti di viaggio.


Informaci in anticipo sui tuoi piani di viaggio e almeno 5 giorni lavorativi prima del volo, in modo da avere il tempo sufficiente per valutare la tua richiesta.

 

MEDIF (Medical Information Form - Modulo di informazioni mediche) di Singapore Airlines

Patologie

Generalmente, le patologie non ti impediranno di volare. Tuttavia, la pressione in cabina può raggiungere la pressione atmosferica a un'altitudine tra i 1500 e i 2150 metri, per questo alcune patologie potrebbero richiedere alcune precauzioni.

 


Personal medical equipment

Approval is mandatory for electrical and electronic medical equipment to be used on board. This is to ensure that the equipment does not interfere with the aircraft navigation and communication systems. If your medical equipment causes interference, our cabin crew may ask that you turn it off.


You’ll be required to operate your own medical equipment, without the assistance of our cabin crew. If you’re travelling with electrical or electronic medical equipment, please make the necessary arrangements with your local Singapore Airlines office.


No self-powered medical devices can be carried on board, except:

  • portable hearing aids
  • heart pacemakers
  • nebulisers
  • continuous positive air pressure (CPAP) machines 
  • FAA-approved Portable oxygen concentrators (POC)

You don’t need approval to use these devices on board our flights. However, we may not be able to provide inflight power supply on all your flights with us. We recommend that you use a gel or dry battery that can power the equipment for at least 150% of the flight time. For instance, if your flight is 10 hours long, please have a battery supply of 15 hours.


POC devices and CPAP machines

Portable oxygen concentrator (POC) device can be carried and used onboard our flights as long as it is a model that is approved by FAA.


Approved POC device models

 

When in use, all POCs must be stowed in the space beneath the seat in front of you.  This is with the exception of Lifestyle/Freestyle (manufactured by the AirSep Corporation), which may also be placed on your seat or held by you due to its lightweight and small size.

 

All continuous positive air pressure (CPAP) models can be used on board our flights.

For use during flight, your device must fit under the seat in front of you. If your device is unable to fit under the seat, you may not use it during your flight but you can still carry it on board where it will be stored in the overhead baggage compartment.

 

Additional restrictions apply if your machine is powered by lithium batteries. Please refer to the general restrictions of the Carriage of Lithium Batteries.

 

We may not be able to provide inflight power supply on all your flights with us, so your POC device or CPAP machine must use a gel or dry battery that can power it for at least 150% of the flight time. For instance, if your flight is 10 hours long, please have a battery supply of 15 hours.

 

To check your flight duration and make the necessary arrangements, please get in touch with your local Singapore Airlines office at least 48 hours before your flight. You must also provide a medical certificate from your physician to indicate your fitness to travel.


You’re also reminded to check in early for your flight, at least 2 to 3 hours before departure.


Bulkhead seats and those on the emergency exit row will not be available to you.

 

Stretcher service on board

Stretcher services are available, for a fee, on selected aircraft and in Economy Class only. This service is reserved for passengers who must remain in a reclined position, and these passengers must be accompanied by qualified personnel throughout the flight.


If required, supplementary oxygen can also be provided.


To make the necessary arrangements, please get in touch with your local Singapore Airlines office as early as possible and at least 48 hours before the flight. A medical certificate from a physician is required to indicate fitness to travel.


You’re also reminded to check the passenger in early for his/her flight, at least 2 to 3 hours before departure.


Supplementary oxygen on board

A Supplementary Oxygen Kit (SOK) can be provided on board, subject to regulations of the country of origin and destination.


One extra seat or more may be required to strap the oxygen bottle next to the passenger, and charges will apply. Depending on the oxygen flow rate and flight time, the passenger may require more than one oxygen bottle on board*.


To make the necessary arrangements, please get in touch with your local Singapore Airlines office as early as possible and at least 5 working days before the flight. A medical certificate from a physician is required to indicate fitness to travel without extraordinary medical assistance during the flight.


You’re also reminded to check the passenger in early for his/her flight, at least 2 to 3 hours before departure.


Emergency exit row seats will not be available.


* For safety reasons, carriage and usage of a passenger’s own oxygen bottle and usage of own mask with SOK is not allowed on our flights.


US Regulations for Non-Discrimination on the Basis of Disability

These regulations only apply to flights starting from or ending in the United States of America. These flights are covered under the US Department of Transport 14 CFR Part 382: Non-discrimination on the Basis of Disability in Air Travel: Final Rule.


You can obtain a copy of US DOT Part 382 final rule in an accessible format from the US Department of Transport through any of the following means:

  • By telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
  • By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY)
  • By mail to the Air Consumer Protection Division, C-75, US Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590
  • From the website of Aviation Consumer Protection Division