Flights from Medan (KNO) to Osaka (KIX)

In-flight Dining
You will be served complimentary meals in all cabins on both the Medan–Singapore and Singapore–Osaka sectors, with menus designed to reflect regional flavours and provide a satisfying meal at appropriate times in your journey.

Special Meals
We offer a range of special meals on this route to cater to various dietary needs and preferences. You can request these in advance through our website or your travel agent, and they will be served on both sectors of your trip.

Book the Cook
Eligible customers in selected premium cabins on this route can take advantage of our Book the Cook service, pre-ordering from an expanded menu so a preferred main course is ready on board. Availability may vary by sector and cabin.

Beverage Service
A selection of hot and cold drinks, including juices and soft drinks, is available throughout the flight, along with a curated range of alcoholic beverages. Our signature Singapore Sling is available on board in all cabins.

For flights between Medan and Osaka, the weight concept applies. Checked baggage: Economy Class passengers have 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares. Business Class passengers have 40kg. Each checked bag must not exceed 32kg. Cabin baggage: Economy Class passengers may bring 1 piece up to 7kg, while Business Class passengers may bring 2 pieces, each up to 7kg. The final allowance for your trip is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights on this route once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class members must add their membership number to the booking at least 1.5 hours before departure. Non-members can purchase access plans. The connection is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On the Medan to Singapore sector, operated by the Boeing 737-8 MAX, Economy Class offers a seat pitch of about 32 inches with up to 19 inches of seat width, while Business Class provides a fully flat bed with direct aisle access on selected configurations. On the Singapore to Osaka sector, operated by the Boeing 787-10, Economy Class also offers around 32 inches of pitch with up to 19 inches of width, and Business Class provides a fully flat bed with direct aisle access for every seat.

Yes, you can select your seat on Medan–Osaka itineraries via our Manage Booking portal, subject to the fare conditions of your ticket and cabin. Some seats may be chargeable or restricted, while others are complimentary. Seat availability may change as the departure date approaches.

On both the Boeing 737-8 MAX and Boeing 787-10 services, you will have access to our KrisWorld in-flight entertainment system, offering a wide library of movies, TV programmes, music, and games. Content is available on a personal screen at your seat, with complimentary headsets provided.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

At Singapore Changi Airport, longer layovers can be spent joining an official transit tour into the city, which typically requires at least about 5.5 to 6 hours between flights. For shorter connections, you can enjoy airport highlights such as themed gardens, rest areas, play zones, and curated shopping and dining. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

At Kualanamu International Airport in Medan, eligible Singapore Airlines passengers may be able to access partner facilities such as the Saphire Mandai International Lounge, depending on cabin class, booking, or frequent flyer status. Access conditions can vary, so please check your booking or speak to our staff at check-in.

During your layover at Singapore (SIN), eligible Singapore Airlines passengers may be invited to lounges such as the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or KrisFlyer Gold Lounge, depending on your class of travel and KrisFlyer or Star Alliance status. Your boarding pass and membership tier determine which lounge you can use.

Medan follows Western Indonesia Time (UTC+7) and does not observe daylight saving time. Osaka follows Japan Standard Time (UTC+9) and also does not use daylight saving time. This means Osaka is consistently 2 hours ahead of Medan throughout the year.

Visa requirements depend on your nationality, length of stay, and purpose of visit. We recommend that you check the latest entry regulations with the Japanese authorities or your nearest embassy or consulate, and ensure your passport has sufficient validity for your journey.

For Medan to Osaka itineraries via Singapore, we recommend arriving at Kualanamu International Airport at least 3 hours before your scheduled departure time. This allows enough time for check-in, security checks, and boarding, especially during peak travel periods.

Osaka is well connected by public transport, including rail and bus services, as well as taxis and private transfers. Journey times vary depending on your arrival airport and destination in the city. We suggest checking current transport options and schedules before you travel or upon arrival at the airport information desk.

Osaka offers good mobile coverage and widespread access to café and hotel Wi-Fi. Contactless and card payments are widely accepted in larger stores and transport hubs, though smaller shops may have more limited options. It is advisable to check with your bank on overseas card usage and carry a backup payment method.