Other baggage issues

Delayed baggage

Make a report for checked baggage that did not arrive with you on your flight.

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Check baggage status

Track the status of your delayed or damaged baggage after you have made a report.

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Contact us

Other enquiries for delayed and damaged baggage only.

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Report damaged baggage

Make a report for checked baggage that arrived damaged.

Other baggage issues

Before you begin, make sure
  • You have your booking reference.
  • Your last destination flight was operated by Singapore Airlines.
  • Your flight arrived within the past 72 hours.
  • You have images of your damaged bag in top, bottom, and side view.

This form will take approximately 15 minutes to complete.