Report delayed baggage

We're sorry to hear that your checked baggage did not arrive with you at your destination. You can file a delayed baggage report here if the final flight is operated by Singapore Airlines

E.g. If you travelled LHR-SIN-SYD and your journey on SIN-SYD was operated by another airline, please approach them directly.

This report will take approximately 10 minutes to complete and supported on the following browsers: Chrome, Firefox, Safari and Edge. You will need your booking reference and bag tag receipts. If you are reporting your delayed bag 24 hours after your flight arrived at the final destination, please contact the local Lost & Found Office.

Enter your flight details

We recommend that you complete this report at the Lost & Found office so that it's easy for you to consult our staff if assistance is required.