Cancellations and refunds
You may cancel your Singapore Airlines ticket online for a refund if you’ve purchased a ticket on a refundable fare. If you cancel a non-refundable ticket, only the taxes will be refunded. The refund will be credited to the credit/debit card used to purchase the ticket. In some instances, a cancellation/refund fee may apply. To qualify for a refund, you must cancel your ticket within the deadline stated on your booking.
If you’ve purchased a ticket in the USA and travelling to or from the USA, you may cancel your ticket without penalty within 24 hours of your booking – as long as it’s more than a week before your flight departs. To ensure that you get a full refund, your cancellation must be made with your local Singapore Airlines office.
Please read the fare terms and conditions before purchasing your ticket on our website, or check with your travel agent or local Singapore Airlines office.