PPS Club privileges
Priority at every step
PPS CLUB
A host of privileges around the world
Your loyalty as a valued PPS Club member is rewarded with a host of privileges and recognition around the world.
More miles that never expire
As a PPS Club member, your KrisFlyer miles will not expire.* This means you get to decide when and how to use your miles. If you are unable to renew your PPS Club membership, your KrisFlyer miles expire after three years.
When flying with Singapore Airlines, enjoy a 25% tier bonus on KrisFlyer miles.** On top of that, you will receive booking class bonuses when flying in Premium Economy Class and above.
*Miles earned from promotions may be excluded.
**Based on the actual miles flown. Not applicable to Q, N, V, K, or G booking classes.
Exclusive lounge access
Relax in comfort in the Business Class area of the SilverKris Lounge, together with a guest. You also have access to more than 1,000 lounges worldwide when you fly with Singapore Airlines, Star Alliance and Star Alliance Connecting Partners and Virgin Australia.
Lounge access when you fly with these airlines
|
Airline |
Access to the following lounges |
|---|---|
|
Singapore Airlines |
The Business Class area of SilverKris Lounges worldwide*, together with a guest who is departing on the same flight.
Find out more about SilverKris lounge access. |
|
Singapore Airlines / Star Alliance and Star Alliance Connecting Partner airlines |
Star Alliance Gold lounges worldwide*, together with a guest who is departing on the same flight, with Singapore Airlines or a Star Alliance airline.
Lounge access when travelling with a Star Alliance Connecting Partner airline is applicable only if your itinerary includes a transfer to / from the Star Alliance and Star Alliance Connecting Partner airlines.
Find out more about Star Alliance lounge access. |
|
Garuda Indonesia |
Garuda Executive Lounges in Denpasar and Jakarta when departing on a Garuda Indonesia flight to Singapore.
Business Class SilverKris Lounge in Singapore Changi Airport when travelling to Denpasar, Jakarta, and Surabaya on Garuda Indonesia Business Class.
KrisFlyer Gold Lounge in Singapore Changi Airport when travelling to Denpasar, Jakarta, and Surabaya on Garuda Indonesia Premium Economy and Economy Class.
Member may invite a guest departing on the same flight to the lounge. |
|
Scandinavian Airlines |
Scandinavian Airlines-operated lounges at the airports listed below when departing on Scandinavian Airlines.
SilverKris Lounge in Singapore Changi Airport, when travelling on Scandinavian Airlines Business Class.
KrisFlyer Gold Lounge in Singapore Changi Airport when travelling on Scandinavian Airlines Economy Class.
Member may invite a guest departing on the same flight to the lounge. |
|
Virgin Australia |
Lounges in Australia operated by Virgin Australia, together with a guest also flying with Virgin Australia on the same day. |
*The SilverKris lounges in Singapore are not designated Star Alliance Gold lounges. Instead, please use the KrisFlyer Gold lounge in Terminal 2 or 3. For codeshare flights, the lounge access policy of the operating airline applies. Apart from SilverKris lounges, access to the First or Business Class sections of the Star Alliance Gold lounge will correspond with the member’s class of travel.
Double baggage allowance
You are entitled to check in double the baggage allowance and discounts when purchasing additional baggage, depending on the destination and the airline you are flying with.
Extra baggage allowance by airline
|
Airline |
Extra allowance |
|---|---|
|
Singapore Airlines |
Double the baggage allowance. Immediate family members travelling with you also enjoy this benefit.
Find out more about the double baggage allowance based on cabin class. |
|
Scoot |
5kg for every piece of baggage purchased. |
|
Star Alliance and Star Alliance Connecting Partner airlines* |
United States and Canada itineraries: One piece of baggage |
|
Virgin Australia** |
Domestic and short-haul international flights |
Conditions apply for all of the above when flying on multiple airlines. Find out more.
*Only applicable if your itinerary includes a transfer to / from a Star Alliance and Star Alliance Connecting Partner airline.
Extra baggage is not offered with the following fares on respective airlines:
Extra baggage is not offered with the following fares on respective airlines:
- Intra-Europe “Light” fares on Austrian Airlines, Lufthansa, and Swiss International Air Lines
- “Check&Go” fares on Brussels Airlines
- “Go light” fares on Scandinavian Airlines
- “Seat” fares on Air New Zealand
**For Virgin Australia interline or codeshare flights with Singapore Airlines, the Singapore Airlines baggage allowances applies.
Priority services all the way
You are our priority each step of the way, from waitlisting before your flight, to your arrival at immigration and baggage handling.
Priority reservation, waitlist, and standby
Rest assured: you will always have a seat in Economy Class on Singapore Airlines.*
If you’re redeeming an Award flight on Singapore Airlines or Star Alliance airlines, you’ll always have priority for available Saver seats. If they’re only available for waitlisting, you and any immediate family members who are also waitlisted get first dibs once they are available.**
You will also be prioritised on airport standby lists for Singapore Airlines, Star Alliance, and Star Alliance Connecting Partner*** airline flights.
*Not applicable to Saver and Advantage award flights, Access redemption flights, or codeshare flights operated by other airlines.
**Excludes flights with closed waitlists.
***Only applicable if your itinerary includes a transfer to / from a Star Alliance and Star Alliance Connecting Partner airline.
Guaranteed reservation in Economy Class
To reserve a seat, simply contact the nearest Singapore Airlines office or hotline, at least 24 hours before your flight, even when booking through a travel agent or another airline.
Guaranteed reservation applies to the highest booking class (Economy Class Y) only. It is not applicable to award flights, or codeshare flights operated by other airlines. Specific seat selection is not available.
Complimentary advance seat selection privileges
On Singapore Airlines Suites, First Class, or Business Class, let us know your favourite seat in advance, and we'll do our best to reserve it for you.
When flying Premium Economy Class or Economy Class, enjoy complimentary Extra Legroom, Forward Zone, or Standard Seats. Your companions flying with you in Economy Class will also enjoy complimentary Forward Zone or Standard seats.*
*These privileges are subject to availability at the point of booking and / or seat selection. Available on singaporeair.com only.
Priority check-in
Even when flying Premium Economy or Economy Class, you will enjoy priority service at check-in counters, alongside immediate family members who are flying with you. View check-in counters for each airline.
Priority check-in counters for each airline
|
Airline |
Check-in counter |
|---|---|
|
Singapore Airlines |
Business Class counter |
|
Scoot |
ScootPlus priority check-in counter – only available in selected airports. |
|
Star Alliance |
Star Alliance Gold counter |
|
Star Alliance Connecting Partner airlines |
Business Class counter |
|
Virgin Australia |
Priority check-in counter |
Priority immigration and security
At departure and arrival, enjoy expedited clearance through selected airports around the world.
Priority boarding and baggage handling
Board the plane before other passengers, even when travelling in Premium Economy or Economy Class. Once you land, you and any immediate family members who are travelling with you will be among the first to collect your baggage with our priority baggage handling services.
Benefits on Scoot
Enjoy priority check-in and boarding with BoardMeFirst and enjoy complimentary Standard Seat Selection. Additionally, get a fee waiver on your first flight date/time change per booking, with BookFlex.
Find out more about all benefits on Scoot.
Complimentary in-flight Wi-Fi
All aircraft in the Singapore Airlines fleet provide unlimited complimentary Wi-Fi, so you can stay connected even at 30,000 feet in the air.
Add your KrisFlyer number to your booking via Manage Booking before your flight to enjoy this privilege.
Access to the Priority Magazine
Get a complimentary subscription* to Priority, the exclusive quarterly lifestyle and travel magazine. Alternatively, you can easily access Digital Priority content on the SQ Mobile application. Sneak a special preview of the Priority Magazine.
*Log in to your KrisFlyer account and opt-in to receive Priority in the mail via Profile > Preferences.
Memberships to elevate your lifestyle
Once you are a PPS Club member, doors open to other worlds of luxury. Discover more privileges with other premium memberships, and access world-class hotels and lounges, exclusive shopping deals, and more.
Star Alliance Gold Member
Enjoy Star Alliance Gold status, which entitles you to worldwide recognition when you fly to more than 1,300 destinations with Star Alliance or Star Alliance Connecting partner airlines. Travelling becomes seamless, with your passenger needs prioritised beyond checking in and boarding.
Star Alliance Gold benefits
- Priority airport check-in
- Extra baggage allowance
- Gold Track (Priority Security & Immigration). Available at these locations.
- Airport lounge access. An accompanying guest to any Star Alliance Gold lounge must be travelling on the same day and flight.
- Priority boarding, baggage handling, reservations waitlist, and airport stand-by
- Complimentary upgrade to Business First Class on the Heathrow Express. Find out more.
Immediate upgrade to Ambassador tier with KrisShopper
You are fast-tracked to the highest tier of KrisShop’s loyalty programme when you link your KrisFlyer account to KrisShopper. Earn 4 KrisFlyer miles for every SGD 1 spent with KrisShop purchases, among other perks. As long as you are in the PPS Club, you will retain your Ambassador status. More about KrisShop Ambassador status.
Accelerated membership status with Infinite Journeys
Enjoy accelerated membership status with Shangri-La’s loyalty programme, Shangri-La Circle. Upon enrolment, you become a Shangri-La Circle Gold member, and you will enjoy an accelerated upgrade to Shangri-La Circle Jade membership with a relevant hotel stay. Find out more about Infinite Journeys.
Accelerated Marriott Bonvoy membership status
Link your KrisFlyer and Marriott Bonvoy memberships and enjoy a status match to Marriott Bonvoy Gold Elite status. Accelerate to Marriott Bonvoy Platinum Elite status when you stay 10 nights within 6 months at participating Marriott hotels and resorts worldwide. Find out more about the KrisFlyer and Marriott Bonvoy preferred partnership programme.
Personalised assistance throughout your journey
Your travel needs are taken care of by the PPS Connect service, and if anything unexpected occurs, you are covered by our insurance and assistance teams.
Dedicated service with PPS Connect
For assistance, simply contact (65) 9184 8888 using the phone number registered with your PPS Club membership and send the following message: PPS <space> 10-digit PPS Club membership number. A PPS Club Coordinator will call you back as soon as possible. Alternatively, you can request a callback using the SingaporeAir mobile app. Carrier charges may apply.
Waived or discounted service fees
Pay less, or nothing at all, on many KrisFlyer services – including changing your redemption nominees for free.
Worldwide emergency assistance
If you are travelling and an emergency occurs, get assistance any time from the worldwide emergency assistance provided by International SOS (ISOS). Find out what services are provided.
Worldwide Emergency Assistance
Provided by International SOS (ISOS), the service includes:
- Emergency personal cash advance
- Emergency travel assistance
- Access to an interpreter and legal assistance
- Emergency communication with your family
- Guaranteed hospital admission
- Medical referral assistance
- Travel assistance for one family member, if you are in a medical emergency
- Return to the country where you work, after recovery
For more information, please call the dedicated 24-hour hotline at (65) 6388 6888. Read the policy document for full terms and conditions.
Overseas emergency medical and travel accident insurance
You are covered for accidents and medical emergencies when you are travelling outside of your usual Country of Residence by air. For full details of the policy coverage provided by AIG Asia Pacific Insurance Pte Ltd and its applicable exclusions, or how to get a claim form, please log in to your PPS Club membership account, or call the AIG hotline at (65) 6339 9959.
SOLITAIRE PPS CLUB
Preferential treatment anywhere in the world
As a Solitaire PPS Club member, enjoy an enhanced level of benefits on your travels, on top of your existing PPS Club privileges.
Solitaire PPS Club Supplementary Card
You can nominate someone special to you to have access to many of the travel privileges you do, even when you are not flying together. To apply for a Solitaire PPS Club supplementary card, please log in to your KrisFlyer account and retrieve a copy of the application form.
Solitaire PPS Club Supplementary Card benefits
Booking a trip
- Guaranteed reservation in Economy Class
- Priority redemption
- Priority reservation waitlist
- Priority airport standby
- Seat selection privileges
- Extra checked baggage allowance
During a trip
- Priority check-in – only the Business Class counter for Singapore Airlines, Star Alliance, Star Alliance Connecting Partner airlines and Virgin Australia.
- Priority immigration and security – not eligible for APEC Business Travel Card Miles Crediting
- Exclusive lounge access
- Priority boarding
- Complimentary Wi-Fi
- Priority baggage handling
Additional memberships and services
- Star Alliance Gold status
- Access to the Priority Magazine
- Calls with PPS Club Coordinators for assistance
- Waived offline service fees
- Overseas Emergency Medical and Travel Accident Insurance
- Worldwide Emergency Assistance
Access to the First Class area of Singapore Airlines’ SilverKris Lounges
Relax in comfort at the First Class area of the SilverKris Lounge, whenever you fly with Singapore Airlines or Scoot.* You may invite a guest who is travelling with you on the same flight.
*When flying with Scoot, enjoy access to the SilverKris Lounge in Changi Airport Terminal 2, as well as SilverKris Lounges located outside of Singapore (subject to operating hours).
Special check-in services at Changi Airport
Upon arrival at Changi Airport, a porter will personally look after your bags. Meanwhile, our Premium Services team will assist you at our First Class Check-in Reception at Terminal 3, open daily from 0500 to 0200 hours. Please turn left before Door 1 into the First Class driveway as you approach the airport.
First Class check-in at other airports
The First Class Check-in Reception at other airports is always open, even when you fly Economy, Premium Economy or Business Class on Singapore Airlines. Your spouse and children have the same privileges when flying with you.
Priority waitlist and standby
You are among the first to be on open waitlists and airport standby lists for flights with Singapore Airlines, Star Alliance, and Star Alliance Connecting Partner* airline flights.
*Only applicable if your itinerary includes a transfer to / from a Star Alliance and Star Alliance Connecting Partner airline.
APEC Business Travel Card
Fast-track your way through selected airports. Solitaire PPS Club members from participating countries under the APEC Business Travel Card scheme may also be eligible for the ABTC Miles Crediting. Find out more about the ABTC.
Privileges across different airlines
These privileges differ based on the airline you fly with. Discover and compare the different benefits across airlines.