COVID-19 Assistance Request Form
Customers may use this form to request for a refund, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.
06 May 2022Singapore Airlines to reopen KrisFlyer Gold Lounge on 20 May 2022
24 Mar 2022Border control measures for entry into Singapore
22 Mar 2022High Volume of Customers at SIA Service Centre in ION Orchard
28 Feb 2022Temporary suspension of flights between Singapore and Moscow from 28 February 2022
16 Feb 2022SIA Group transit flights through Singapore
26 Jan 2022Advisory on emails, text messages, phone calls and phishing websites
05 Jan 2022Entry Requirements for Travellers to China