COVID-19 Assistance Request Form
Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.
26 Jun 2021Covid-19: SIA transit flights through Singapore
24 Jun 2021Singapore Airlines Flight Schedules - June to October 2021
24 Jun 2021Closure of ticketing service counters in Ho Chi Minh City, Hanoi and Da Nang offices
25 May 2021Covid-19: Advisory for customers travelling under the Reciprocal Green Lane arrangements
17 May 2021Covid-19: Deferment of Singapore-Hong Kong Air Travel Bubble Flights
26 Feb 2021Covid-19: Entry Requirements for Travellers to China
18 Dec 2020Singapore Airlines offers complimentary rebooking for new tickets
26 Jul 2019Advisory on emails, text messages, phone calls and phishing websites