Make your bid for an enhanced travel experience
How it works
Bid now and enjoy
With mySQupgrade, you can upgrade your seat at a price of your choosing. The entire bidding process is done online at your convenience. If your bid is unsuccessful, you won’t be charged, and you’ll retain your original seat.
Congratulations! You’ll now fly on Premium Economy Class or Business Class with wider food and beverage options, increased baggage allowance, as well as priority check-in, boarding and baggage handling. The fare conditions of your booking won’t change, and any accrual of KrisFlyer miles, Elite miles, PPS Value, or miles from other KrisFlyer partner airlines will be based on your original booking.
Invitations to bid
Invitations are made at Singapore Airlines’ sole discretion based on certain criteria and a combination of factors, which are dynamic. To stand a chance of being invited, please ensure that your e-mail address is correctly indicated when making a booking so that we are able to contact you if you are eligible.
Alternatively, you may check your eligibility in the search widget above by entering your booking reference number and last name.
Upgrades are not available in the following scenarios:
- Flights are not ticketed by Singapore Airlines
- Flights are not operated by Singapore Airlines
- More than 9 passengers booking
- Infant(s) in booking
- Pay with miles and redemption bookings
Not all flights in your booking are eligible for bidding. Eligibility is decided at Singapore Airlines’ sole discretion, and eligible flights will be detailed in an e-mail you will receive. For example, if a flight is not operated by Singapore Airlines, or you do not have a confirmed reservation for a particular flight, those flights will not be eligible for bidding.
Do note that bids tied to different bookings are assessed separately, and we are unable to guarantee that both passengers will be upgraded together.
Submitting a bid
It is not inclusive of your original airfare.
If you have bid with KrisFlyer miles, you will need to log in to your KrisFlyer account before you are able to make any changes to your bid.
Yes. Apart from submitting a bid through the offer page link found in our e-mail invites, you may also submit a bid by entering your booking reference number and last / family name in the widget above.
Paying for an upgrade
We accept American Express, Mastercard and Visa credit cards, or payment with KrisFlyer miles only.
Payment will only be deducted from your credit card or KrisFlyer account if your bid is successful.
Upon submission of your bid offer, an authorisation request will be made against your credit card. This step is part of the validation process. Your credit card will not be charged the request amount until your upgrade is finally deemed as successful.
Any payment for a bid via Visa or Mastercard will be labelled “SINGAPOREAIR MYSQUPGRADE”.
Any payment for a bid via American Express will be labelled "PLUSGRADE GP".
Completing a bid submission
You will not be charged for your bid, and you will retain your original booking. Any charges you may see in your credit card statement refer to an authorisation request, which should be removed in 1 - 2 days.
We take several criteria into consideration when assessing an upgrade bid. These include, but are not limited to, the value of the bid, the value of other bids, and the number of upgrade seats available.
No, it is not possible to maintain seating arrangements after the upgrade is confirmed. We cannot guarantee the availability of neighbouring seats at the point when your upgrade is confirmed, as others who purchased Premium Economy Class or Business Class tickets earlier would already have selected their seats.
If you have pre-ordered a Book the Cook meal in your original class, it will not be brought forward to the upgrade class.