Airport check-in

Kiosk check-in

Skip the counter queues and check in at the kiosks from as early as 24 hours before your flight departs. All you need is a machine-readable passport and visa, as well as a confirmed booking. It’s quick and easy—just follow the instructions on the screen.

Once you’ve checked in and printed your boarding pass and baggage tags, you can proceed to the automated bag drop to check in your baggage.

Locate check-in kiosks

If you do not see your city or airport in the list below, check-in kiosks are not available. Do note that kiosk check-in is not available for unaccompanied minors, passengers who have booked an extra seat, or passengers who require special assistance.

SELECT CITY/AIRPORTX
  • No Result
  • Singapore Changi (SIN)
  • Adelaide (ADL)
  • Bengaluru Kempegowda International (BLR)
  • Brisbane (BNE)
  • Copenhagen (CPH)
  • Frankfurt International (FRA)
  • Hong Kong International (HKG)
  • Jakarta Soekarno–Hatta International (CGK)
  • Los Angeles International (LAX)
  • Melbourne (MEL)
  • Perth (PER)
  • San Francisco International (SFO)
  • Tokyo Narita International (NRT)
  • Tokyo Haneda International (HND)
  • Terminal 2 (Row 5 and 6)
  • Terminal 3 (Row 3 and 4)
    Not available for all direct flights to United States of America (USA)
  • Jewel Early Check-in Lounge Level 1
    Only available from 8am to 12am for flights to all destinations except for the following:

    1. United States of America (USA)
    2. All Southeast Asia destinations except Malaysia

Adelaide International Airport, Terminal 1

Bengaluru Kempegowda International Terminal

Brisbane Airport, International Terminal

Terminal 3

Terminal 1 (Concourse C)

Hong Kong International Airport Terminal 1 (Aisle F)

Jakarta Soekarno-Hatta International Airport (Island C & D)

Terminal (Aisle C)

Terminal 2

Perth Airport, Terminal 1

 Terminal (Aisle 4)

Terminal 1 South Wing (Zone G)

Terminal 3 (Row A)

Counter check-in

If you are departing from Singapore Changi Airport, you can check in at our counters up to 48 hours in advance and spend some time exploring one of the world's most awarded airports. The check-in counters will close 40 minutes before your flight departs—however, we recommend arriving three hours early, especially if you have baggage to check in.

Singapore Airlines customers flying to South East Asian destinations, Dhaka in Bangladesh and Colombo in Sri Lanka should check in at Terminal 2. From 10 October 2023, customers flying to Kathmandu in Nepal and Male in the Maldives should check in at Terminal 2. ​

For Singapore Airlines flights to other destinations, check-in will remain at Terminal 3. 

Check-in counters for Singapore Airlines flights at Changi Airport

Class of Travel/Type of Passengers

Terminal 2 (T2)

(Opening hours: 0430 hours to 0135 hours)

Terminal 3 (T3)

(Opening hours: 0500 hours to 0100 hours)

Suites, First Class, & Solitaire PPS Club members

  • Suites
  • First Class
  • Solitaire PPS Club members

Business Class & PPS Club members

  • Business Class
  • PPS Club members
  • Row 3 (T2)
  • Row 6 (T3)

Premium Economy Class, KrisFlyer Elite Gold members & Star Alliance Gold members

  • Premium Economy Class
  • KrisFlyer Elite Gold members
  • Star Alliance Gold members
  • Row 3 (T2)
  • Row 7 (T3)

Economy Class, FAST Kiosk Check-in & Online/Mobile Check-in

  • Economy Class
  • FAST Kiosk Check-in
  • Online/Mobile Check-in
  • For SQ 28 & SQ 32
  • Row 5 and 6 (T2)
  • Row 3 (T3)
  •  
  •  
  • Row 2 (T3)

Special Assistance

  • Special Assistance
  • Row 5 (T2)
  • Row 4, Counter 12 (T3)

Check opening hours for check-in counters at other airports

SELECT CITY/AIRPORTX
  • No Result
  • Adelaide International (ADL)
  • Ahmedabad Sardar Vallabhbhai Patel International (AMD)
  • Amsterdam Schiphol (AMS)
  • Auckland (AKL)
  • Bandar Seri Begawan Brunei International (BWN)
  • Bandung Husein Sastranegara International (BDO)
  • Bangkok Suvarnabhumi (BKK)
  • Barcelona El Prat (BCN)
  • Beijing Capital International (PEK)
  • Bengaluru Kempegowda International (BLR)
  • Brisbane (BNE)
  • Busan Gimhae International (PUS)
  • Cairns (CNS)
  • Cape Town International (CPT)
  • Cebu Mactan-Cebu International (CEB)
  • Chengdu Tianfu International (TFU)
  • Chongqing Jiangbei International (CKG)
  • Chennai International (MAA)
  • Christchurch (CHC)
  • Colombo Bandaranaike International (CMB)
  • Copenhagen (CPH)
  • Da Nang International (DAD)
  • Darwin International (DRW)
  • Davao Francisco Bangoy International (DVO)
  • Delhi Indira Gandhi International (DEL)
  • Denpasar Ngurah Rai International (DPS)
  • Dhaka Hazrat Shahjalal International (DAC)
  • Dubai International (DXB)
  • Frankfurt International (FRA)
  • Fukuoka (FUK)
  • Guangzhou Baiyun International (CAN)
  • Hanoi Noi Bai International (HAN)
  • Hong Kong International (HKG)
  • Ho Chi Minh City Tan Son Nhat International (SGN)
  • Houston George Bush Intercontinental (IAH)
  • Hyderabad Rajiv Gandhi International (HYD)
  • Istanbul International (IST)
  • Jakarta Soekarno-Hatta International (CGK)
  • Johannesburg O.R. Tambo International (JNB)
  • Kathmandu Tribhuvan International (KTM)
  • Kochi Cochin International (COK)
  • Kolkata Netaji Subhas Chandra Bose International (CCU)
  • Kuala Lumpur International (KUL)
  • London Heathrow (LHR)
  • Los Angeles International (LAX)
  • Male Velana International (MLE)
  • Manchester (MAN)
  • Manila Ninoy Aquino International (MNL)
  • Medan Kualanamu International (KNO)
  • Melbourne (MEL)
  • Milan Malpensa (MXP)
  • Moscow Domodedovo (DME)
  • Mumbai Chhatrapati Shivaji Maharaj International (BOM)
  • Munich Franz Josef Strauss International (MUC)
  • Nagoya Chubu Centrair International (NGO)
  • New York Newark Liberty International (EWR)
  • New York John F. Kennedy International (JFK)
  • Osaka Kansai International (KIX)
  • Paris Charles de Gaulle (CDG)
  • Penang International (PEN)
  • Perth (PER)
  • Phnom Penh International (PNH)
  • Phuket International (HKT)
  • Rome Leonardo da Vinci - Fiumicino International (FCO)
  • San Francisco International (SFO)
  • Seattle Tacoma International (SEA)
  • Seoul Incheon International (ICN)
  • Shanghai Pudong International (PVG)
  • Shenzhen Bao'an International (SZX)
  • Siem Reap International (REP)
  • Singapore Changi (SIN)
  • Surabaya Juanda International (SUB)
  • Sydney Kingsford Smith (SYD)
  • Taipei Taoyuan International (TPE)
  • Tokyo Haneda International (HND)
  • Tokyo Narita International (NRT)
  • Vancouver International Airport (YVR)
  • Xiamen Gaoqi International (XMN)
  • Yangon International (RGN)
  • Zurich (ZRH)

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  • SQ 827: 2 hours 5 minutes before scheduled flight departure

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Check-in rows assignment are subject to change. Please check the Flight Information Display Screens to confirm your check-in row when you arrive at the airport.

 

Please note that we will not accept baggage drop-off before check-in counters open. 

More ways to check-in

Auto check-in
Online or Mobile Check-in