Skip the counter queues and check in at the kiosks from as early as 24 hours before your flight departs. All you need is a machine-readable passport and visa, as well as a confirmed booking. It’s quick and easy—just follow the instructions on the screen.
Once you’ve checked in and printed your boarding pass and baggage tags, you can proceed to the automated bag drop to check in your baggage.
If you do not see your city or airport in the list below, check-in kiosks are not available. Do note that kiosk check-in is not available for unaccompanied minors, passengers who have booked an extra seat, or passengers who require special assistance.
Adelaide International Airport, Terminal 1
Brisbane Airport, International Terminal
Bangkok Suvarnabhumi Airport, Terminal 1 Row K
Terminal 1 (Concourse B)
International Passenger Terminal (Row F)
Terminal 1 (Aisle F)
Jakarta Soekarno-Hatta International Airport (Island C & D)
Terminal 4
Kansai International Airport, Terminal 1
Kuala Lumpur International Terminal 1
London Heathrow Airport Terminal 2, Zone A
(Kiosk Check-in starts 4 hours before flight departure)
Terminal (Aisle C)
Terminal 2
Perth Airport, Terminal 1
Terminal (Aisle 4)
Terminal 1 South Wing (Zone G)
Terminal 3 (Row A, B and C)
If you are departing from Singapore Changi Airport, you can check in at our counters up to 48 hours in advance and spend some time exploring one of the world's most awarded airports.* The check-in counters will close 40 minutes before your flight departs—however, we recommend arriving three hours early, especially if you have baggage to check in.
Singapore Airlines customers flying to Southeast Asian destinations, Dhaka in Bangladesh, Male in Maldives, Kathmandu in Nepal, Colombo in Sri Lanka, Japan (with the exception of SQ12**) and South Korea should check in at Terminal 2.
For Singapore Airlines flights to other destinations, check-in will remain at Terminal 3.
Please note the following operating hours for check-in counters, which vary by airport.
*You will only be allowed to enter the transit area 24 hours prior to your flight departure time, in accordance with the airport’s security policy.
**Check-in for SQ12 to Los Angeles via Tokyo (Narita) will remain at Terminal 3.
Class of Travel/Type of Passengers |
Terminal 2 (T2) |
Terminal 3 (T3) |
---|---|---|
Suites First Class Solitaire PPS Club members |
||
Business Class PPS Club members |
Row 3 |
Row 6 |
Premium Economy Class KrisFlyer Elite Gold members Star Alliance Gold members |
Row 3 |
Row 7 |
KrisFlyer Elite Silver members |
Row 6 |
Row 7 |
Economy Class FAST Kiosk Check-in Online/Mobile Check-in |
Row 5 and 6 |
Row 3 and 4 |
Direct flights to the USA |
- |
Row 2 |
Special Assistance |
Row 5 |
Row 4, Counter 12 |
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The premium check-in counter, serving Suites/Business/PPS/KrisFlyer Elite Gold/Star Alliance Gold customers, is located at row A of the airport.
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Check-in Row J, near departure drop-off door 27.
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Check-in rows assignment are subject to change. Please check the Flight Information Display Screens to confirm your check-in row when you arrive at the airport.
Please note that we will not accept baggage drop-off before check-in counters open.