Singapore Airlines

Flight Disruption Statement

Getting you there on time is important to us. But sometimes, a flight may be disrupted because of bad weather, air traffic issues or other operational reasons. If your flight was disrupted and you need documentary proof, enter the details below to request a Flight Disruption Statement.

To receive a Flight Disruption Statement, the following conditions must be met:

  • Your disrupted flight was operated by Singapore Airlines 
  • Your flight arrived more than 15 minutes after the scheduled arrival time 
  • At least 2 days and not more than 6 months has passed since your scheduled date of travel 


All Flight Disruption Statements are in English. Reach us through our online feedback form if you require assistance.