Meet Kris, the friendly Singapore Airlines chatbot who has been trained to help you with a range of common travel topics such as baggage allowances, lounge eligibility, status of waitlisted flights, and many more.
Retrieve the latest flight status Before you leave for the airport, get Kris to make sure the flight is departing on schedule.
Get status of your waitlisted flights Are you still on the redemption waitlist or is the flight available for confirmation? Kris knows.
Check baggage allowance How heavy can your baggage be? How many pieces can you bring? Let Kris tell you
.
Find the next available flight Flight full? No worries, Kris will find another for you.
See everything that Kris knows
What can you chat with Kris about? Here's a list
Flying with us
Get status of bookings including waitlist updates
Retrieve latest flight status
Check lounge eligibility
Find the lowest fare
Find the next available flight
Baggage
Baggage allowance
Excess baggage rates
Lost/delayed bag
Restricted items
Through check-in
Everything else
Check-in
Seats
Flying with infants
Flying with children
Always here, always helpful.
Kris is always here for you 24/7, and always helpful. If Kris cannot resolve your issue, it will offer to connect you to a customer service agent, if available.