Access to an extensive network of lounges
Relax in comfort at more than 1,000 lounges around the world, even when you fly in Premium Economy or Economy Class with Singapore Airlines, SilkAir, Virgin Australia, Virgin Atlantic, Vistara, Star Alliance and Star Alliance Connecting Partner airlines.
|When you fly on||Enjoy access to|
|Singapore Airlines or SilkAir||The KrisFlyer Gold Lounge at Singapore Changi Airport and SilverKris Lounges worldwide*, together with a guest who is also flying on Singapore Airlines or SilkAir on the same day.|
|SilkAir||SilkAir lounges, together with a guest who is also flying on Singapore Airlines or SilkAir on the same day.|
|Singapore Airlines or a Star Alliance airline||Over 1,000 Star Alliance Gold lounges worldwide, together with a guest who is also flying on Singapore Airlines or a Star Alliance airline on the same day.|
|Star Alliance Connecting Partners||Lounges operated or contracted by Star Alliance Connecting Partner airlines, together with a guest. This is applicable only if your itinerary includes a transfer to/from the Star Alliance Connecting Partner and Star Alliance airlines.|
|Virgin Australia||Virgin Australia operated lounges in Australia, together with a guest who is also flying on Virgin Australia on the same day.|
|Virgin Atlantic||Virgin Atlantic Clubhouses, when flying on Virgin Atlantic. This benefit does not extend to any guests or travelling companions.|
|Vistara||Vistara lounge in New Delhi, India, together with a guest who is also flying on Vistara on the same day.|
* The SilverKris lounges in Singapore are not designated Star Alliance Gold lounges. Instead, please use the KrisFlyer Gold lounge in Terminal 2 or 3.
For codeshare flights, the lounge access policy of the operating airline applies.
Star Alliance Gold
Enjoy the Star Alliance Gold status, which entitles you to worldwide recognition when you fly to more than 1,300 destinations with our Star Alliance partner airlines. Seamless travel has never been easier.
Your Star Alliance Gold status entitles you to these travel benefits when you fly with our Star Alliance partner or Star Alliance Connecting Partner* airlines:
- Priority airport check-in
- Extra baggage allowance
- Gold Track (Priority Security & Immigration)^
- Airport lounge access
- Priority boarding
- Priority baggage handling
- Priority reservations waitlist
- Priority airport stand-by
^ To see where Gold Track (Priority Security & Immigration) is available, visit www.staralliance.com/gold-track
*Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines, and if the benefit is offered by the Star Alliance Connecting Partner.
Extra check-in baggage allowance
You can check in an extra 20kg (44 pounds) when you fly with Singapore Airlines, SilkAir, Virgin Atlantic, Star Alliance^ or a Star Alliance Connecting Partner~, and an extra 10kg (22 pounds) when you fly with Vistara#.
The piece concept applies to and from North and South America. This means you can check in three bags of up to 32kg each in Business Class, First Class and Singapore Airlines Suites. In Economy Class, you can check in three bags of up to 23kg each to the USA, and 32kg each to Brazil.
On Virgin Australia*, check in an extra bag of up to 32kg for Business or Premium Economy Class passengers, and up to 23kg for Economy Class passengers, on domestic and short-haul international flights. On long-haul international flights, check in one extra bag when flying to the USA or an extra 15kg when flying anywhere else.
Conditions apply when flying on multiple airlines. Find out more
^You can check in luggage with a maximum weight limit of up to 32kg per piece, when you travel with Singapore Airlines and SilkAir, starting from 1 November 2015. If you have any items above 32kg, it will not be accepted as checked baggage and may have to be re-packed or transported as cargo. Find out more
* On interline or codeshare flights with Singapore Airlines or SilkAir, the Singapore Airlines or SilkAir extra baggage allowances apply.
# On interline or codeshare flights with Singapore Airlines, Singapore Airlines extra check-in baggage allowances apply.
~Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines.
Priority airport check-in
When you fly with Singapore Airlines, SilkAir, Star Alliance or Star Alliance Connecting Partners*, Virgin Atlantic, Virgin Australia or Vistara, get priority service at specially designated check-in counters which feature the KrisFlyer Elite Gold or Star Alliance logo, where available.
*Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines.
You’ll be invited to board the plane before other passengers, even when you travel in Premium Economy Class or Economy Class.
Priority baggage handling
Your baggage will be given priority handling, even when you travel in Premium Economy Class or Economy Class.
Accelerated membership status with Infinite Journeys
Enjoy accelerated membership status with Shangri-La’s loyalty programme, Golden Circle. You become a Golden Circle Gold member on enrolment and will enjoy an accelerated upgrade to Golden Circle Jade membership when you stay for one night at any Shangri-La hotel and resort, Kerry hotel, Traders hotel or Hotel Jen worldwide.
Waived or discounted service fees
Pay less, or nothing at all on many KrisFlyer services – including changing your redemption nominees for free.
Enjoy these benefits in addition to those of KrisFlyer Elite Silver.