Singapore Airlines

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Reduction in Singapore Airlines and SilkAir flight capacity to Mainland China

Singapore Airlines and SilkAir will further reduce their frequencies on services to Mainland China in February 2020 due to the entry restrictions issued by the Singapore authorities on 31 January 2020. 

Details on the affected flights can be found here.

Affected customers will be notified and re-accommodated onto other flights. Customers can contact their travel agents or email the Singapore reservations team at sq_support@singaporeair.com.sg if they require assistance. Due to the high volume of requests, we seek your understanding as it may take longer than usual for our customer service agents to respond to you. We apologise for any inconvenience caused.

We will continue to monitor the situation and make future adjustments as necessary.

First posted on 31 January 2020, 0000hrs (GMT +8)
Last updated on 1 February 2020, 1130hrs (GMT +8)

根据新加坡政府2020年1月31日发布的入境限制,新加坡航空及胜安航空将在2020年2月进一步削减中国大陆的航班。受影响航班的详细信息,请参阅此处

我们将通知受到影响的乘客,并会协助重新安排其他航班。如需协助,请联系出票代理,或电邮至新加坡预订部sq_support@singaporeair.com.sg获取帮助。由于目前退改签的需求量巨大,我们客服人员的回复时间将有所延长,希望得到您的谅解。为您带来的不便,我们深表歉意。

我们将继续密切关注局势变化,如有需要将会做出进一步调整。

首次发布于2020131日,0000时(格林威治标准时间+8
最新发布于202021日,1130时(格林威治标准时间+8