Singapore Airlines

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Covid-19: Advisory for customers travelling under the Reciprocal Green Lane arrangements

Singapore has established Reciprocal Green Lane (RGL) travel arrangements with various countries and regions, including Brunei and Mainland China. RGL travel arrangements with Germany, Indonesia, Japan, Malaysia, and the Republic of Korea have been temporarily suspended.

All visitors entering Singapore under the RGL arrangements will require travel insurance with a minimum coverage of S$30,000 for their Covid-19-related medical treatment and hospitalisation costs. The travel insurance may be purchased from Singapore-based or overseas insurers. Please click here for a list of available inbound travel insurance products. Passengers travelling from China may also consider purchasing Travel Guard by AIG which provides travellers with comprehensive travel insurance coverage. Please refer to our travel insurance page for more information.

Please note that travellers who do not adhere to the RGL requirements may be refused boarding.

Brunei 

Singapore and Brunei have a Reciprocal Green Lane (RGL) arrangement to facilitate short-term essential business and official travel between the two countries. The RGL is only applicable for travel between airports in Singapore and Brunei which have available non-stop flight routes. 

For applicants travelling from Singapore to Brunei, the receiving enterprise or government agency in Brunei will need to apply for an Entry Travel Pass on their behalf to use the RGL.

For applicants travelling from Brunei to Singapore, the receiving enterprise or government agency in Singapore will need to apply for a SafeTravel Pass on their behalf to use the RGL. 

Details on the pre-departure health measures and the application process may be found here. 

Travellers will also need to bear the cost of post-arrival Covid-19 test(s) and stay in declared locations. 

Singapore has also permitted general travel from Brunei. Non-RGL travellers will need to apply for an Air Travel Pass to enter Singapore. This is a separate arrangement from the RGL with different requirements and processes. 

For more information on the Air Travel Pass, please click here. 


Mainland China

Reciprocal Green Lane (RGL) arrangements have been established to facilitate essential business and official travel between Singapore and six provinces and municipalities in Mainland China (Chongqing, Guangdong, Jiangsu, Shanghai, Tianjin and Zhejiang).

Customers travelling from Mainland China to Singapore

Customers travelling from the above-mentioned six Chinese provinces and municipalities to Singapore must be sponsored by either a Singapore-based company or a Singapore government agency, which will file an application on behalf of the traveller for a SafeTravel Pass from the Singapore authorities.

Approved SafeTravel Pass holders will be required to adhere to various pre-departure and post-arrival measures including having to undergo Covid-19 tests at their own cost. Passengers travelling from Mainland China (excluding Guangdong province) will be exempted from the 14-day quarantine but must remain isolated for one to two days in their declared accommodation to await the outcome of their test results. 

For passengers travelling from Guangdong province or with a travel history to Guangdong province in the last 21 days before flight departure, they will be required to serve a 7-day Stay Home Notice (SHN) at their place of residence, with a Covid-19 test administered before the end of the 7-day SHN.

All travellers who are travelling under the RGL arrangement, are required to take a Covid-19 polymerase chain reaction (PCR) test within 72 hours before departing from Mainland China and obtain a certificate with a negative result. The test must be taken at one of the medical institutions designated by the relevant Chinese authorities for pre-departure Covid-19 testing. For more information on the list of designated medical institutions, please refer here.

Customers travelling from Singapore to Mainland China 

Residents of Singapore seeking to travel to Mainland China for essential business or official travel via the RGL must obtain approval from the Chinese authorities through a sponsorship by either a company or a government agency in China, which will file an application on behalf of the applicant with the local provincial/ municipal authorities.

The application process, documents required and prevailing Covid-19 control measures may vary among the provinces and municipalities. Customers are encouraged to verify the latest requirements with the relevant authorities. More details here.

All passengers, including Chinese nationals and passengers travelling under the Singapore-China RGL arrangements, departing Singapore for Mainland China must undergo a nucleic acid test and IgM anti-body test within 2 days before boarding. Details of the list of clinics where customers may undertake the tests may be found here. They must also apply for a green “HS” health code or a green health declaration code with the “HDC” mark from the Chinese embassy. For flights departing Singapore from 5 December 2020 and beyond, only IgM anti-body tests carried out using the venous blood method (not fingertip blood method) will be accepted for the approval of the green “HS” health code or the green “HDC” health declaration code. More details on the Chinese embassy’s requirements can be found here and the Chinese embassy's website.

Customers are encouraged to factor in the time needed for the application process when booking their flights.

For the latest Singapore Airlines flight schedules, please refer to this link.

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新冠疫情:关于新加坡与中国快捷通道的安排

新加坡与中国大陆六个省市(重庆、广东、江苏、上海、天津和浙江)已建立快捷通道,旨在便利两国之间的必要商务和公务旅行。

从中国大陆前往新加坡的乘客

从上述中国大陆六个省市出发前往新加坡的乘客,必须通过负责接待的新加坡政府机构或在新加坡的接待企业为其向新加坡监管部门申请“安心出行证”(SafeTravel Pass)。

获得“安心出行证”的持有者应遵循出发前及抵达后的各项措施,包括自费接受2019冠状病毒。从上述中国大陆五个省市(不包括广东省)出发的乘客将豁免14日隔离期,但仍须在申报的住宿地隔离1至2日等待检测结果。

自中国广东省始发入境新加坡或在出发前往新加坡的前21天内有中国广东省旅行史的乘客,必须在家履行7天居家通知,并且在结束居家通知之前,再接受一次2019冠状病毒聚合酶链反应测试(PCR)核酸检测。

通过此快捷通道前往新加坡的所有乘客,须在中国大陆出发前72小时以内接受2019冠状病毒聚合酶链反应测试(PCR)且获得阴性检测证明。必须通过中国相关监管部门指定的出发前2019冠状病毒检测医疗机构进行该检测。有关指定检测医疗机构的清单,请查阅此链接

从新加坡前往中国大陆的乘客

通过快捷通道前往中国大陆进行必要商务或公务旅行的新加坡居民,必须通过负责接待的中国政府机构或在中国的接待企业为其向中国当地省市有关部门提交申请并获得批准。

各省市的申请流程、所需文件以及新冠疫情防控措施可能有所不同。我们建议乘客向有关机构了解最新要求。更多详情,请查阅此链接

所有自新加坡出发,搭乘直航航班赴华的中、外籍旅客(含快捷通道旅客),应于登机前2天内完成核酸和血清IgM抗体各一次采样、检测(请点击此处,查看相关检测的医疗机构名单),并凭核酸检测、血清IgM抗体检测阴性证明,向中国驻新加坡大使馆申领带“HS”标识的绿色健康码或带“HDC”标识的健康状况声明书绿色二维码。自12月5日起搭乘直航航班赴华的所有旅客,须提交注明静脉血采样方式(不可采用指尖血采样方式)的IgM抗体检测阴性证明以申请绿色二维码。更多详情请查阅链接以及中国驻新加坡大使馆官网

我们建议乘客在预订航班之前,考虑上述申请流程所需的时间。

新加坡航空最新的航班时刻信息,请点击此链接


First posted on 8 June 2020, 1845hrs (GMT +8)
Last updated 12 July 2021, 1800hrs (GMT+8)