COVID-19 Assistance Request Form
Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For latest travel information on Covid-19, please click here.
06 Jul 2020Covid-19: Singapore Airlines and SilkAir Flight Schedules in July 2020
02 Jul 2020Covid-19: SIA and SilkAir transit flights through Singapore
02 Jul 2020Covid-19: Flights between Singapore and Melbourne
29 Jun 2020Covid-19: Travel Advisories
08 Jun 2020Covid-19: Fast lane arrangements between Singapore and Mainland China
29 May 2020Covid-19 Travel Waiver Information - Singapore Airlines
09 May 2020Covid-19: Advisory for Singapore Airlines and SilkAir customers
21 Apr 2020Singapore Airlines offers complimentary rebooking for new tickets
06 Apr 2020Singapore Airlines and SilkAir to operate out of Changi Airport Terminal 3
26 Jul 2019Advisory on emails, text messages, phone calls and phishing websites