COVID-19 Assistance Request Form
Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For latest travel information on Covid-19, please click here.
16 Sep 2020Changes to Singapore Airlines Check-in Counters at Kansai Airport
11 Sep 2020Covid-19: Entry Requirements for Travellers to China
09 Sep 2020Covid-19: Advisory for Singapore Airlines and SilkAir customers
07 Sep 2020Covid-19: Advisory for customers travelling under Fast Lane arrangements
04 Sep 2020Covid-19: Singapore Airlines and SilkAir Flight Schedules in September, October and November 2020
04 Sep 2020Covid-19: SIA and SilkAir transit flights through Singapore
26 Aug 2020Covid-19: Entry Requirements into Singapore for visitors from Brunei and New Zealand
07 Aug 2020Covid-19 Travel Waiver Information - Singapore Airlines
07 Aug 2020Singapore Airlines offers complimentary rebooking for new tickets
24 Jul 2020Covid-19: Travel Advisories
26 Jul 2019Advisory on emails, text messages, phone calls and phishing websites