COVID-19 Assistance Request Form
Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.
26 Apr 2021Covid-19: Air Travel Bubble Flights between Singapore and Hong Kong
23 Apr 2021Singapore Airlines and SilkAir Flight Schedules - May to July 2021
23 Apr 2021Covid-19: SIA and SilkAir transit flights through Singapore
03 Apr 2021Advisory on cryptocurrency platform tagged to Singapore Airlines’ Twitter profile
07 Mar 2021Covid-19: Requirements for travellers departing the United Kingdom
26 Feb 2021Covid-19: Entry Requirements for Travellers to China
31 Jan 2021Covid-19: Advisory for customers travelling under the Reciprocal Green Lane arrangements
18 Dec 2020Singapore Airlines offers complimentary rebooking for new tickets
26 Jul 2019Advisory on emails, text messages, phone calls and phishing websites