Singapore Airlines

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COVID-19 Assistance Request Form

Customers may use this form to request for a refund, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.

News alerts

27 Jan 2023

Advisory on Singapore Airlines Flights to and from Auckland, New Zealand

22 Nov 2022

SIA Group transit flights through Singapore

12 Nov 2022

Restrictions on carriage of duty-free alcohol, liquids, aerosols, and gels from Singapore to European Union destinations

03 Nov 2022

Advisory on phishing scams and good cybersecurity practices

24 Aug 2022

Update on mask-wearing policy on Singapore Airlines flights

22 Mar 2022

High Volume of Customers at SIA Service Centre at ION Orchard