Singapore Airlines

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COVID-19 Assistance Request Form

Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.

News alerts

26 Apr 2021

Covid-19: Air Travel Bubble Flights between Singapore and Hong Kong

23 Apr 2021

Singapore Airlines and SilkAir Flight Schedules - May to July 2021

23 Apr 2021

Covid-19: SIA and SilkAir transit flights through Singapore

03 Apr 2021

Advisory on cryptocurrency platform tagged to Singapore Airlines’ Twitter profile

07 Mar 2021

Covid-19: Requirements for travellers departing the United Kingdom

26 Feb 2021

Covid-19: Entry Requirements for Travellers to China

31 Jan 2021

Covid-19: Advisory for customers travelling under the Reciprocal Green Lane arrangements

18 Dec 2020

Singapore Airlines offers complimentary rebooking for new tickets

26 Jul 2019

Advisory on emails, text messages, phone calls and phishing websites