Singapore Airlines

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COVID-19 Assistance Request Form

Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.

News alerts

02 Aug 2021

Singapore Airlines offers complimentary rebooking for new tickets

28 Jul 2021

Scheduled maintenance on singaporeair.com

26 Jun 2021

Covid-19: SIA transit flights through Singapore

24 Jun 2021

Singapore Airlines Flight Schedules - June to October 2021

24 Jun 2021

Closure of ticketing service counters in Ho Chi Minh City, Hanoi and Da Nang offices

25 May 2021

Covid-19: Advisory for customers travelling under the Reciprocal Green Lane arrangements

17 May 2021

Covid-19: Deferment of Singapore-Hong Kong Air Travel Bubble Flights

26 Feb 2021

Covid-19: Entry Requirements for Travellers to China

26 Jul 2019

Advisory on emails, text messages, phone calls and phishing websites