COVID-19 Assistance Request Form
Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.
15 Oct 2021Entry requirements for Travellers to Sydney, Australia from 1 November 2021
13 Oct 2021Singapore Airlines Adds More Vaccinated Travel Lane Flights
13 Oct 2021Vaccinated Travel Lane between Brunei and Singapore
09 Oct 2021Vaccinated Travel Lanes between Singapore and South Korea
09 Oct 2021Singapore Airlines Flight Schedules - October to December 2021
27 Sep 2021Vaccinated Travel Lane between Germany and Singapore
02 Aug 2021Singapore Airlines offers complimentary rebooking for new tickets
26 Jun 2021Covid-19: SIA transit flights through Singapore
25 May 2021Covid-19: Advisory for customers travelling under the Reciprocal Green Lane arrangements
26 Feb 2021Covid-19: Entry Requirements for Travellers to China
26 Jul 2019Advisory on emails, text messages, phone calls and phishing websites