Flights from Shenzhen (SZX) to Hangzhou (HGH)

In-flight Dining
You will be served meals on both the Shenzhen–Singapore and Singapore–Hangzhou sectors, with menus designed to offer a balance of familiar flavours and regional dishes, along with light snacks on selected services.

Special Meals
We offer a range of special meals to meet different dietary needs on this route. Please request your preferred special meal when booking or through Manage Booking at least 48 hours before departure so we can prepare it for you.

Book the Cook
Book the Cook is available in eligible premium cabins on flights operated by Singapore Airlines. Where offered, you can preselect from a wider menu of main courses before you fly, ensuring a personalised dining experience on board.

Beverage Service
A selection of hot and cold beverages is available throughout your journey, including juices, soft drinks, tea, and coffee. Our signature Singapore Sling is also available on board, giving you a classic taste of our heritage while you travel.

For flights between Shenzhen and Hangzhou, the weight concept applies. In Economy Class, the checked baggage allowance is 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares. In Business Class, you may check in up to 40kg. Each checked bag must not exceed 32kg in weight.

For cabin baggage, Economy Class passengers may bring 1 piece up to 7kg, while Business Class passengers may bring 2 pieces, each up to 7kg. The final baggage allowance for your trip is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class members must add their membership number to the booking at least 1.5 hours before departure. Non-members can purchase access plans on board.

The service is suitable for messaging, email, and basic browsing. It does not support video streaming, video calls, or large file transfers, so we recommend you download any heavy content before your flight.

On both the Shenzhen–Singapore and Singapore–Hangzhou sectors, Economy Class seats offer a seat pitch of 32 inches and up to 19 inches in width, providing comfortable personal space for regional journeys. Business Class features a fully flat bed, giving you room to rest and sleep more easily on both sectors, with every seat providing direct aisle access on the Airbus A350-900 sector.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Eligible passengers may be able to use the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or KrisFlyer Gold Lounge in Singapore, depending on cabin class and membership status.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Shenzhen but have a Business Class onward flight from Singapore, you get lounge access in Singapore only.

Singapore Changi Airport offers many ways to relax and refresh during your layover. With sufficient time, you can join one of the airport's free transit tours into the city; these typically require a layover of at least 5.5 to 6 hours and advance registration at the dedicated counters.

If you prefer to stay airside, you will find themed gardens, rest areas, children’s play zones, and quiet corners for work or reading. Selected terminals also feature attractions such as indoor waterfalls, art installations, and comfortable seating with charging points.

For longer transits, you may wish to use one of the airport hotels, nap zones, or shower facilities for added comfort. Your time at Singapore Changi Airport is more than just a wait — it's an integral part of your journey.

Shenzhen and Hangzhou share the same time zone, China Standard Time (UTC+8). Neither city observes daylight saving time, so there is no time difference between them at any point in the year, making it easy to keep your usual schedule when you arrive.

Yes, your baggage will typically be checked through to Hangzhou Xiaoshan International Airport when flying from Shenzhen via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (Shenzhen–Singapore and Singapore–Hangzhou) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Hangzhou is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your Shenzhen–Hangzhou trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.