Flights from Medan (KNO) to Tokyo (TYO)

In-flight Dining
You will be served complimentary meals on both sectors between Medan and Tokyo. Menus are designed to suit the time of day and sector length, with flavours inspired by Asian and international cuisines.

Special Meals
We offer a variety of special meals on the Singapore to Tokyo sector, which you can request in advance to meet specific dietary needs. Special meals are also available on the Medan to Singapore flight, subject to advance order and availability.

Book the Cook
Eligible customers in premium cabins can enjoy our Book the Cook service on the Singapore to Tokyo sector, selecting from a wider range of main courses before departure. This allows you to personalise your dining experience on the long-haul part of your journey.

Beverage Service
A selection of hot and cold beverages is available throughout your flights, including juices, soft drinks, and hot drinks. Our signature Singapore Sling is also available on board, so you can enjoy a classic drink while you travel.

For Medan to Tokyo flights, our baggage policy follows the weight concept. Checked baggage allowances are: Economy Class (25kg on Lite and Value fares, 30kg on Standard and Flexi), Premium Economy Class (35kg), Business Class (40kg), and First Class (50kg). Each checked bag must not exceed 32kg.

For cabin baggage, Economy Class and Premium Economy Class customers may bring 1 piece up to 7kg. First Class and Business Class customers may bring 2 pieces, each up to 7kg. The final allowance for your trip is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Yes, Wi-Fi is available on Singapore Airlines flights once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class customers should add their membership number to the booking at least 1.5 hours before departure. Non-members can purchase access plans on board.

The connection is suitable for messaging, email, and basic browsing. For stability and fairness to all users, Wi-Fi does not support video streaming, video calls, or large file transfers.

On the Medan to Singapore sector operated by the Boeing 737-8 MAX, Economy Class offers a seat pitch of about 32 inches with up to 19 inches of seat width, while Business Class features a wider seat with generous recline and enhanced legroom.

On the Singapore to Tokyo sector operated by the Boeing 777-300ER, Economy Class provides around 32 inches of pitch with up to 19 inches of width, Premium Economy Class offers about 38 inches of pitch with up to 20 inches of width, Business Class features a fully flat bed with direct aisle access, and First Class provides a spacious fully flat bed with additional personal space.

Yes, you can select seats on both the Medan to Singapore and Singapore to Tokyo sectors, subject to availability and fare conditions. Some seats may require an additional fee, while others are complimentary based on your cabin and KrisFlyer or PPS Club status. Seat maps are shown during the booking and Manage Booking process.

Most Boeing 737-8 MAX and Boeing 777-300ER aircraft on the Medan to Tokyo route are equipped with in-seat power and our inflight entertainment system. On the Singapore to Tokyo sector, you can enjoy a wide selection of movies, TV shows, music, and games on a personal screen. Availability of specific features may vary slightly by aircraft configuration.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

At Singapore Changi Airport, you can enjoy themed gardens, rest areas, children play zones, and a wide variety of dining and shopping options during your layover. For longer connections, you may join an official city tour if your schedule meets the minimum layover time required. Your time at Singapore Changi Airport is more than just a wait - it is an integral part of your journey.

In Medan at Kualanamu International Airport (KNO), eligible customers may relax at the Saphire Mandai International Lounge before departure. During your layover at Singapore Changi Airport, eligible customers can access The Private Room, the SilverKris Lounge (First Class), the SilverKris Lounge (Business Class), or the KrisFlyer Gold Lounge, depending on cabin class and frequent flyer status.

Medan follows Western Indonesia Time (UTC+7), while Tokyo follows Japan Standard Time (UTC+9). There is normally a 2-hour time difference, with Tokyo ahead of Medan throughout the year. Neither location currently observes daylight saving time, so this difference remains consistent in all months.

Visa requirements depend on your nationality and the purpose and length of your stay in Japan. We recommend checking with the nearest Japanese embassy or consulate, or your official government travel advisory, before you book. It is your responsibility to ensure all entry documents are valid for the entire journey.

For flights from Medan to Tokyo via Singapore, we recommend arriving at Kualanamu International Airport at least 2 hours before departure for check-in, baggage drop, and security. If you need special assistance or are travelling in a group, allowing extra time can make the departure experience smoother.

Tokyo is served by well-connected rail, bus, and taxi services from its main airports into the city. High-speed trains, commuter lines, and airport buses link directly to major stations and districts. We recommend checking current routes and travel times in advance so you can choose the option that best suits your arrival time and luggage.

Mobile data and public Wi-Fi are widely available in many parts of Tokyo, including stations, cafés, and some public facilities. Contactless and card payments are increasingly accepted, though smaller shops may prefer other methods. It is helpful to check with your bank and mobile provider before you travel for roaming and payment card usage.