Flights from New Zealand to United Kingdom

Yes, on flights between New Zealand and the United Kingdom you will be served full meals tailored to the time of day, including appetisers, main courses, and desserts. We offer a range of special meals that can be requested in advance to suit different dietary needs, and selected cabins can enjoy our Book the Cook service from Singapore, which lets you choose from a wider menu before you fly. Throughout the journey, we provide a beverage service with soft drinks, juices, hot drinks, and a selection of wines and spirits, and you can also enjoy our signature Singapore Sling cocktail on board.

Flights between New Zealand (NZ) and the United Kingdom (GB) generally use the weight concept for checked baggage, with allowances varying by cabin class and your KrisFlyer or Star Alliance status. For the cabins available on these routes, Economy Class and Premium Economy Class include a generous checked baggage allowance, while Business Class and First Class offer higher checked baggage limits. All customers may bring cabin baggage subject to size and piece limits based on their cabin class. For full details for your specific ticket, please refer to your booking confirmation or our baggage information page before you travel.

Wi-Fi is available on most Singapore Airlines aircraft operating between New Zealand and the United Kingdom once the aircraft is above 10,000 feet. KrisFlyer members enjoy free and unlimited Wi-Fi; if you are travelling in Economy Class or Premium Economy Class, please ensure your membership number is added to your booking at least 1.5 hours before departure. Non-members, or those who prefer, can purchase Wi-Fi plans on board. The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

Across all routes between New Zealand and the United Kingdom, you can travel in Economy Class, Premium Economy Class, and Business Class. On many London services operated by the Boeing 777-300ER, First Class is also available. The exact mix of cabins on your flight will depend on the aircraft type and schedule for your chosen departure, which you can see during booking.

In Economy Class, you can expect a seat pitch of about 32 inches with up to 19 inches of seat width, designed for comfort on long flights. Premium Economy Class offers a roomier 38-inch seat pitch with up to 20 inches of width, plus enhanced recline. In Business Class, seats convert into fully flat beds, with every seat offering direct aisle access for easier movement around the cabin. On flights featuring First Class, you can also enjoy a spacious fully flat bed and a more private environment. Cabin layouts can vary slightly by aircraft and route, so configurations may differ between flights.

Yes, Singapore Airlines provides lounge access to eligible passengers at Singapore Changi Airport on connections from New Zealand to United Kingdom. Eligibility is based on your class of travel or KrisFlyer and Star Alliance status, determined by the flight departing the layover airport. Other options such as purchasing a day pass are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The Next Segment Rule: Eligibility is based on the flight immediately departing that airport.

Most itineraries from New Zealand to the United Kingdom connect through Singapore Changi Airport, which offers a wide range of ways to spend your time. For longer layovers, you can consider joining a free transit tour of the city if your schedule and entry requirements allow, or simply relax in gardens, rest areas, and lounges within the terminals. For shorter connections, stay airside to enjoy quiet zones, showers, play areas, and a variety of shops and dining options close to your gate. Your time at the airport is more than just a wait — it is an integral part of your journey.

Yes, your baggage will typically be checked through to your final destination in United Kingdom when flying via the layover airport on a single booking with Singapore Airlines, provided both flight segments are under the same booking reference (PNR), the connection is under 24 hours, and, for partner-operated onward flights, a through-check agreement is in place.

You may be able to plan a stopover at the layover city on your journey to United Kingdom, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.

New Zealand operates on New Zealand Standard Time (UTC+12) and observes daylight saving time, moving to UTC+13 from late September to early April. The United Kingdom uses Greenwich Mean Time (GMT, UTC+0) in winter and British Summer Time (BST, UTC+1) from late March to late October. This means the time difference between New Zealand and cities such as London and Manchester can range from 11 to 13 hours depending on the time of year, with New Zealand always ahead. Always check the local time close to your travel dates when planning flights, calls, and appointments.