KrisFlyerExperiences are miles better
Take advantage of your membership perks
As a valued KrisFlyer member, receive access to the latest benefits and offers.
Experience greater recognition
We believe loyalty should always be rewarded. That's why, as you fly more with Singapore Airlines and our partner airlines, and advance to the next KrisFlyer membership tier, you will enjoy greater privileges in accordance with your membership tier, such as bonus miles, priority check-in, boarding and baggage handling, lounge access and much more.
with privilegesLearn More
- Members-only promotions, deals and offers
- Mix miles and cash to purchase flights, additional baggage and to select seats
- Exclusive KrisWorld content
- Discounts on flight add-ons (e.g. additional baggage)
- Two-hour complimentary WiFi chat session on board all aircraft excluding Boeing 737-800NG [NEW]
25,000 Elite miles*Learn More
25% tier bonus on actual miles flown on Singapore Airlines
Complimentary Standard Seat selection in Economy Class on Singapore Airlines
Plus all KrisFlyer member privileges
50,000 Elite miles*Learn More
Worldwide lounge access, including Star Alliance lounges
Priority check-in, boarding and baggage handling
Complimentary Forward Zone and Standard Seat selection in Economy Class on Singapore Airlines
Plus all KrisFlyer and KrisFlyer Elite Silver member privileges
* In addition to KrisFlyer miles, which are earned and accumulated for redemption, you also earn Elite miles when you fly with Singapore Airlines, Star Alliance airlines and other selected partner airlines. Elite miles count towards qualifying you for Elite Silver and Elite Gold membership
For flying abroad and within Australia
Earn and redeem miles with the Singapore Airlines Group, Virgin Australia and the Star Alliance network.
Earn and redeem miles onboard the Singapore Airlines Group
CALCULATE HOW MANY MILES YOU CAN EARN >
Earn and redeem miles with Virgin Australia
Update: Conversion of Velocity Frequent Flyer Points and KrisFlyer Miles is temporarily suspended.
LEARN MORE ABOUT THE VIRGIN AUSTRALIA ALLIANCE >
For your everyday spend
Earn KrisFlyer miles with Australia's leading banks and financial institutions.
For your next hotel stay
Earn and redeem KrisFlyer miles with the world's leading hotel brands.
Earn KrisFlyer miles with Agoda
EARN KRISFLYER MILES ON AGODA >
Redeem KrisFlyer miles on over 350,000 accomodation properties worldwide with KrisFlyer vRooms
DISCOVER KRISFLYER VROOMS >
Earn KrisFlyer miles with the world's leading hotel brands
For your shopping spree
Earn and redeem KrisFlyer miles when you spend at KrisShop. Also, earn miles when you shop with over 150 Australian online retailers.
Earn and spend KrisFlyer miles at KrisShop, our flagship boutique
SHOP KRISSHOP >
Earn KrisFlyer miles at your favourite Australian online retailers
For your car rental
Earn KrisFlyer miles when you hire a car on your next trip.
Spend KrisFlyer miles at over 29,000 rental car locations worldwide with KrisFlyer vRooms
BOOK YOUR NEXT CAR RENTAL WITH VROOMS >
Earn KrisFlyer miles on your next car rental
For when you're in Singapore
Earn and spend your KrisFlyer miles across Singapore and also enjoy exclusive discounts.
DISCOVER KRIS+ >
Turn your business travel expenses into savings.
Be rewarded when your employees fly on Singapore Airlines and our Partner Airlines, your company earns HighFlyer points while your employees earn KrisFlyer miles. Use your HighFlyer points to pay for your employees' future air travel in full or partially (with the balance paid cash), cabin upgrades, preferred seats and much more.
Frequently Asked Questions
Is there an enrolment fee for the KrisFlyer programme?
No, KrisFlyer membership is free.
Who can become a KrisFlyer member?
Anyone two years of age or above can join KrisFlyer.
How do I login to KrisFlyer?
You can login to your KrisFlyer account here, using your registered email address or KrisFlyer number and your password.
Is there a KrisFlyer registration promotion?
There are no current KrisFlyer registration promotions. To stay up to date with the latest promotions, ensure that you opt-in to Singapore Airlines and KrisFlyer Promotions.
Will I receive a KrisFlyer membership card when I join the programme?
All KrisFlyer / PPS Club members will receive a digital membership card which can be accessed via the SingaporeAir mobile app or the SingaporeAir website.
As part of our ongoing sustainability efforts to go paperless and reduce our environmental footprint, KrisFlyer has ceased sending out physical membership cards to all KrisFlyer members (excluding PPS Club members).
How do I find my KrisFlyer membership number?
Please go to Log-in Help and use the KrisFlyer number search option. You will have to key in your first name, last name, date of birth and the email address you have registered with your KrisFlyer account. You will also need to provide the correct answer to the security question you had previously selected. When the correct information has been provided, your KrisFlyer number will be emailed to you. You can also get in touch with KrisFlyer Membership Services here.
Can I have a KrisFlyer account for myself and for my family?
No, KrisFlyer membership is only open to individuals. Each individual can only have one membership account.
Will my KrisFlyer account expire?
Your KrisFlyer account will remain valid for 39 months from the end of the month of your last earning transaction. Your account will also expire if you do not make a qualifying transaction within 18 months of your enrolment as a KrisFlyer member.
How do I subscribe for special promotions and updates from KrisFlyer?
It’s easy. Just:
- Login and click on Profile, then Preferences.
- Check the boxes under 'Email communication'
- Click on the 'Save' button
How can I contact KrisFlyer?
You can contact KrisFlyer Membership Services by:
- Phone: +61 2 8228 1188 (24 hours, 7 days a week)
- Online: You can send your feedback or enquiry through our online form.
How do I calculate how many KrisFlyer miles I can earn and redeem?
You can use the 'Miles Calculator' to find out how many KrisFlyer miles you could earn on your next Singapore Airlines flight, or how many you'd need to redeem or upgrade a flight.
To calculate earn and redemption rates of our non-air partners, please refer to the individual partner listing here.
Can I transfer my KrisFlyer miles to another person?
No, Transfer of KrisFlyer miles from one member's account to another member's account is not permitted as our earning and redemption processes are designed to maximize the benefits for individual travellers.
What is the difference between KrisFlyer and Elite Miles?
KrisFlyer miles are earned through both flight and non-flight related activities, and can be used for the redemption of award flights and upgrades, among many other options.
Elite miles can only be earned when flying with Singapore Airlines, Scoot, Star Alliance and other partner airlines. These miles count towards Elite Silver and Elite Gold tier qualification. Similar to PPS Value, they are not redeemable for award flights, upgrade awards or purchase of airfares.
Elite miles earned from travel on Singapore Airlines or Scoot will also count towards KrisFlyer Milestone Rewards.
Can I convert my KrisFlyer miles to Australian bank rewards programs?
Yes, you can convert points from select Australian bank rewards programs. Current partners include: American Express, ANZ, Bank of Melbourne, Bank SA, Citibank, HSBC, NAB, St George & Westpac. For more information, including conversion rates for each bank, click here.
Can I use my KrisFlyer miles to purchase hotel and resort accommodation?
You can redeem your miles for hotel stays and resort accommodation on krisflyervrooms.com in 3 simple steps:
- Log in to your KrisFlyer account on krisflyervrooms.com.
- Browse for your preferred hotel stay or car rental, and make the booking.
- Select ‘Redeem with KrisFlyer miles’ at the payment page and choose the number of KrisFlyer miles you would like to use. Pay for the rest of your purchase with your credit / debit card.
Alternatively, if you are already logged in to your KrisFlyer account on singaporeair.com, you can go to Miles > How to Use (KrisFlyer vRooms) to be directed straight to krisflyervrooms.com.
Is there a frequent flyer store available to spend KrisFlyer miles?
Yes, you can redeem your miles for KrisShop items on krisshop.com in 3 simple steps:
- Log in to your KrisFlyer account on krisshop.com
- Shop and add the items you wish to purchase to your Cart.
- Select 'Pay with KrisFlyer miles' at Checkout and slide or key in the number of KrisFlyer miles you would like to use. Pay for the rest of your purchase with your credit / debit card.
Alternatively, if you are already logged in to your KrisFlyer account on singaporeair.com, you can go to Miles > How to Use (KrisShop) to be directed straight to krisshop.com.
Can I earn and redeem KrisFlyer miles on Scoot?
Yes, KrisFlyer members can earn and redeem KrisFlyer miles on Scoot:
Earning miles: you can accrue miles on all Scoot-operated flights (except infant fares, group bookings and charters). For SQ/TR cross-sold bookings, please note that selected promotional fares may be non mileage-accruable. Click here for more information about mileage accrual on Scoot-operated flights.
Redeeming miles: You can use KrisFlyer miles to pay for your booking on Flyscoot.com. KrisFlyer miles can be used on fares, taxes and selected ancillaries (excluding e-visa, travel insurance, Scoot Protect, infant fares and card processing fees) on Scoot-operated itineraries for you and your redemption group nominees. See the full terms and conditions for using your KrisFlyer miles on Flyscoot.com here.
How can I upgrade my Singapore Airlines flight cabin class using KrisFlyer miles?
Once you've confirmed your ticket you can redeem your KrisFlyer miles for a flight upgrade to Premium Economy, Business or First Class.
For redemption of upgrades from Economy to Premium Economy Class or Business Class, only tickets purchased in Economy Standard (M, H or W booking classes) and Economy Flexi (Y, B or E booking classes ) on flights operated by Singapore Airlines are eligible.
Use the miles calculator to find out how many miles you'd need to upgrade your flight.
Codeshare flights are not eligible for upgrades.
Premium Economy Lite and Business Lite fares will not be eligible for redemption upgrades. For most fare types across all cabin classes, the number of KrisFlyer miles required for redemption upgrades remains the same.
For the full terms and conditions of redemption, please click here.
Can I earn KrisFlyer miles in Virgin Australia flights?
Yes, you can earn KrisFlyer miles on Virgin Australia (VA), regardless of whether you book through Virgin Australia or Singapore Airlines. Review the earn rate charts here.
Can I redeem KrisFlyer miles in Virgin Australia flights?
Yes. KrisFlyer members can redeem KrisFlyer miles on Virgin Australia operated domestic and international service.
Contact the KrisFlyer contact centre to redeem your miles on Virgin Australia on +61 2 9350 0203. Review the award chart here.
Can I earn Velocity Points on Singapore Airlines flights?
Yes, Velocity Frequent Flyer members can earn Velocity Points on Singapore Airlines flights. Review the earn rates here.
Can I redeem Velocity Points on Singapore Airlines flights?
Yes, Velocity Frequent Flyer members can redeem Velocity Points on Singapore Airlines flights. View more information here.
What airlines are within Star Alliance?
Star Alliance members include: Aegean, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EgyptAir, Ethiopian, Eva Air, Lot Polish Airlines, Lufthansa, SAS, Shenzhen Airlines, South African Airways, Swiss, Air Portugal, Thai Airways, Turkish Airlines, and United Airlines.
What KrisFlyer benefits are available through Star Alliance?
KrisFlyer and PPS Club members, they get to earn KrisFlyer and Elite miles when flying on eligible fares on Star Alliance airlines. Members also enjoy a host of benefits and privileges on the ground and in the air.
Being part of the Star Alliance network means Singapore Airlines customers can enjoy:- Through check-in, joint ticketing, joint check-in and baggage facilities, co-location of partners, and connection teams at key airports to provide a smoother travel experience.
- Additional value with a wide variety of special fare products, including the Star Alliance Round the World Fare, Circle Pacific Fare and the Airpasses for Africa, Asia, China, North America, and Europe. Learn more
Can I earn and redeem KrisFlyer on any other airlines?
Yes, KrisFlyer members can earn and redeem on Singapore Airlines, Scoot, Star Alliance members and our Partner airlines including: Alaska Airlines, JetBlue, Olympic Air, Virgin Atlantic, Virgin Australia and Vistara.