Flights from Phuket (HKT) to Medan (KNO)

In-flight Dining
You will be served meals on both sectors of your Phuket to Medan journey, with menus designed to provide a satisfying dining experience on regional flights.

Special Meals
We offer a range of special meals to suit different dietary needs, which you can request in advance through our booking management tools or your travel agent.

Book the Cook
Book the Cook is available in eligible premium cabins on selected routes, allowing you to pre-select from an expanded menu before you fly. Availability depends on your specific flight sector and cabin.

Beverage Service
A range of hot and cold beverages is available on board, including juices, soft drinks, tea, coffee, and other options. Our signature Singapore Sling is also available on board.

For flights between Phuket and Medan, the weight concept applies. Checked baggage: in Economy Class, Lite and Value fares include 25kg, while Standard and Flexi fares include 30kg. In Business Class, the checked baggage allowance is 40kg. Each checked bag must not exceed 32kg in weight.

For cabin baggage, Economy Class passengers may bring 1 piece up to 7kg. Business Class passengers may bring 2 pieces, each up to 7kg. The final allowance for your trip is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights from Phuket to Medan once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class members must add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On both the Phuket to Singapore and Singapore to Medan sectors, operated by the Boeing 737-8 MAX, Economy Class offers a seat pitch of about 32 inches with up to 19 inches of seat width. Business Class features a fully flat bed with enhanced personal space and direct aisle access from each seat.

On this regional route, our Boeing 737-8 MAX aircraft offer an in-flight entertainment system with a selection of movies, TV programmes, music, and games. The exact catalogue can vary by flight, but you can expect a curated mix of international and regional content to enjoy throughout your journey.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

At Singapore Changi Airport, you can enjoy themed gardens, rest areas, and a wide variety of dining and shopping options without leaving the terminal. For longer layovers of around 5.5 hours or more, you may also consider joining one of the airport s official transit tour programmes into the city.

Shorter connections are best spent exploring the terminals airside, where you will find amenities such as quiet zones, children s play areas, and, in selected terminals, attractions like indoor waterfalls or art installations. Your time at Singapore Changi Airport is more than just a wait - it s an integral part of your journey.

When departing from Phuket on this route, eligible Singapore Airlines passengers may be invited to use The Coral Executive Lounge at Phuket International Airport. Access is based on your cabin class, KrisFlyer membership tier, or Star Alliance status, and is confirmed at check-in.

During your layover at Singapore Changi Airport, eligible passengers may be able to access the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or KrisFlyer Gold Lounge, depending on cabin class and frequent flyer status. Lounge eligibility will be confirmed on your boarding pass for the onward flight to Medan.

Phuket follows Thailand Time (UTC+7) all year, without daylight saving time. Medan follows Western Indonesia Time, which is also UTC+7 with no daylight saving time. This means there is usually no time difference between Phuket and Medan throughout the year.

You will depart from Phuket International Airport in Phuket and connect at Singapore Changi Airport before flying on to Medan, where you will arrive at Kualanamu International Airport, the main gateway for the city and surrounding region.

We recommend arriving at Phuket International Airport at least 2 hours before the scheduled departure time for your flight to Singapore, especially if you need to check baggage or require special assistance. This gives you enough time for check-in, security, and reaching your departure gate.

Visa and entry requirements for travel from Phuket to Medan depend on your nationality and the purpose and length of your stay in Indonesia. Please check the latest information with the relevant embassy or official government sources before you travel.

On arrival at Kualanamu International Airport, you will proceed through immigration, baggage claim, and customs before entering the arrivals hall. From there, you can choose between airport trains, buses, or taxis to reach Medan city. For the latest transport options and timings, check airport information on the day you travel.