Singapore Airlines

Counter check-in for Singapore Airlines flights

Counter check-in

If you have a confirmed flight booking with Singapore Airlines or SilkAir and are departing from Singapore Changi Airport, you can check in between 48 hours to 40 minutes before your flight departs.


The check-in counter opening hours are:

For Singapore Airlines flights

  • Terminal 2: 0430 hours to 2200 hours
  • Terminal 3: 0430 hours to 0200 hours


Subject to flight schedule changes.


For SilkAir flights 

  • Terminal 2: 0400 hours to 2200 hours*


*Counters' operation hours may be extended for later flights. Counters will close 40 minutes before your flight departs.


For assistance when the counters are closed, please call +65 6223 8888.


If you’re departing from another airport, the check-in counter opening times will vary.


Special assistance counters are available for these passengers:

  • Families with infants and/or toddlers

  • Expectant women

  • Passengers with reduced mobility

  • Passengers with disabilities

  • Unaccompanied minors

More information on special assistance