A world of privileges, in the air and on the ground
As a valued PPS Club member, you enjoy a host of privileges wherever you travel in the world.
Exclusive lounge access
Relax in comfort at more than 1,000 lounges around the world, when you fly with Singapore Airlines, Virgin Australia, Virgin Atlantic, Star Alliance or Star Alliance Connecting Partner airlines.
|When you fly on:||Enjoy access to:|
|Singapore Airlines||The Business Class area of the SilverKris Lounge, together with a guest who is also departing on Singapore Airlines on the same flight.|
a Star Alliance airline;
or a Star Alliance Connecting Partner airline
|Over 1,000 Star Alliance Gold lounges worldwide, together with a guest who is also departing on Singapore Airlines or a Star Alliance airline on the same day and on the same flight.
If you are travelling on a Star Alliance Connecting Partner airline, lounge access is applicable only if your itinerary includes a transfer to/from the Star Alliance Connecting Partner and Star Alliance airlines.
|Virgin Australia||Virgin Australia operated lounges in Australia, together with a guest who is also departing on Virgin Australia on the same day.|
|Virgin Atlantic||Virgin Atlantic Clubhouses, when departing on Virgin Atlantic. This benefit does not extend to any guests or travelling companions.|
1The SilverKris lounge at Changi Airport in Singapore is not a designated Star Alliance Gold lounge. Enjoy access to the KrisFlyer Gold Lounge instead.
For codeshare flights, the lounge access policy of the operating airline applies.
Extra check-in baggage allowance
When you and your immediate family members fly on Singapore Airlines on the same flight, you can each check in an extra 25kg in Economy Class (Value and Lite Fare Types), 30kg in Economy Class (Standard and Flexi Fare Types), 35kg in Premium Economy Class, 40kg in Business Class and 50kg in First Class or Suites2.
The piece concept applies to and from the USA only. You will be entitled to check in two extra pieces of baggage. This means you can check in four bags of up to 32kg each in SIngapore Airlines Suites, First, and Business Class. In Premium Economy and Economy Class, you can check in four bags of up to 23kg each. If your immediate family members are travelling on the same Singapore Airlines flight as you, they will also each enjoy the same additional check-in baggage allowance. Find out more.
You’ll also get extra baggage allowance on Scoot, Virgin Atlantic, Virgin Australia, Vistara, Star Alliance, and Star Alliance Connecting Partner airlines.
|When you fly on:||Check in:|
|Scoot||Extra 5kg baggage allowance for any baggage purchased3|
|Star Alliance and Star Alliance Connecting Partner airlines||One extra bag to North and South America, and 20kg (or 44lbs) to any other destination.
If you are travelling on a Star Alliance Connecting Partner airline, extra baggage allowance only applies if your itinerary includes a transfer to/from the Star Alliance Connecting Partner and Star Alliance airlines.
|Virgin Atlantic||One extra bag of up to 23kg|
|Virgin Australia4 (domestic and short-haul international flights)||Two extra bags of up to 32kg for Business or Premium Economy Class passengers, and up to 23kg for Economy Class passengers|
|Virgin Australia4 (long-haul international flights)||One extra bag to the USA, and an extra 20kg to any other destination|
|Vistara5||Extra 10kg to any destination|
Conditions apply when flying on multiple airlines. Find out more
2 You can check in luggage with a maximum weight limit of up to 32kg per piece, when you travel with Singapore Airlines. If you’ve any items above 32kg, it will not be accepted as checked baggage and may have to be re-packed or transported as cargo.
4 On interline or codeshare flights with Singapore Airlines, the Singapore Airlines baggage allowances apply.
5 On interline or codeshare flights with Singapore Airlines, Singapore Airlines extra check-in baggage allowances apply.
Star Alliance Gold
Enjoy the Star Alliance Gold status, which entitles you to worldwide recognition when you fly to more than 1,300 destinations with our Star Alliance partner airlines. Seamless travel has never been easier.
Your Star Alliance Gold status entitles you to these travel benefits when you fly with our Star Alliance partner or Star Alliance Connecting Partner* airlines:
- Priority airport check-in
- Extra baggage allowance
- Gold Track (Priority Security & Immigration)^
- Airport lounge access**
- Priority boarding
- Priority baggage handling
- Priority reservations waitlist
- Priority airport stand-by
- Complimentary upgrade to Business First Class on the Heathrow Express~
^ To see where Gold Track (Priority Security & Immigration) is available, visit www.staralliance.com/gold-track
~ Subject to seat availability. For more information, please click here.
*Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines, and if the benefit is offered by the Star Alliance Connecting Partner.
**An accompanying guest to any Star Alliance Gold lounge must be travelling on the same day and on the same flight.
Enjoy a 25% tier bonus when you fly with Singapore Airlines. All you have to do is credit the miles to your KrisFlyer account, and not to any other frequent flyer programme.
When you fly in Singapore Airlines Suites, First Class, Business Class or Premium Economy Class, you’ll receive your booking class bonuses as well as this tier bonus.
Not applicable to an Economy Class ticket in Q, N, V, K, G booking class.
Non-expiry of miles
Now, your KrisFlyer miles will not expire as long as you remain a PPS Club member. That means you’ll enjoy more freedom to decide when and how to use your miles.
Your KrisFlyer miles will be set to expire in 3 years if you are unable to renew your PPS Club membership.
You’ll always have a seat in Economy Class on Singapore Airlines. Simply make your request with your nearest Singapore Airlines office or hotline, at least 24 hours before your flight, even if you’ve booked through a travel agent or another airline.
Applies to the highest booking (Y booking class) only. Not applicable to award flights, or codeshare flights operated by other airlines. Specific seat selection is not available.
UPDATE: This benefit is temporarily unavailable for the following routes due to operational reasons:
- From Singapore to Chengdu, Chongqing, Shanghai, Shenzhen, Xiamen
Seat selection privileges
Enjoy complimentary Extra Legroom, Forward Zone or Standard Seats when you fly in Premium Economy Class or Economy Class on Singapore Airlines. Your companions in the same booking will also enjoy complimentary Forward Zone or Standard seats when you fly together in Economy Class on Singapore Airlines.
Subject to availability of seats at the point of booking and/or seat selection. Available on singaporeair.com only.
Priority reservation waitlist
If you’re waitlisted on Singapore Airlines or a Star Alliance airline, you’ll be one of the first to get a seat if someone doesn’t make the flight. The same applies to your immediate family members if they’re flying with you.
This benefit does not apply to flights where the waitlist is closed.
Priority airport standby
If you need to fly at the last minute and can’t get a confirmed reservation, you’ll be given priority on airport standby lists for Singapore Airlines, Virgin Atlantic, Star Alliance, and Star Alliance Connecting Partner* airline flights.
Not applicable to award tickets and flight upgrades.
* Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines.
Priority airport check-in
When you fly in Premium Economy or Economy Class, you’ll continue to enjoy priority service at these check-in counters. The same applies to your immediate family members if they’re flying with you.
|When you fly on:||Check in at the:|
|Singapore Airlines||Business Class counter|
|Scoot||ScootPlus Priority Check-in counter*|
|A Star Alliance airline||Star Alliance Gold counter|
|A Star Alliance Connecting Partner airline||Business Class counter|
|Virgin Atlantic||Upper Class counter|
|Virgin Australia||Priority Check-in counter|
|Vistara||Business Class counter|
* ScootPlus Priority Check-in counters are only available in selected airports. For more information, please click here.
You’ll be invited to board the plane before other passengers, even when you travel in Premium Economy or Economy Class.
Priority baggage handling
Your baggage will be given priority handling, even when you travel in Premium Economy or Economy Class. So will the bags of your immediate family members if they’re flying with you.
Priority immigration and security
Speed through the airport at even more hubs around the world.
You will be given priority to Saver Awards flight availability.
Seat and meal preferences
We’ll do our best to reserve the seat you prefer and serve your favourite meals on Singapore Airlines. Simply log in to select your preferences or download and complete the Seat Preference and Meal Preference forms.
Link your KrisFlyer membership number to your booking and stay connected to the ground with a complimentary Wi-Fi available on all aircraft*, offered to all PPS Club members.
To find out more, please click here.
* Excluding Boeing 737-800NG
Complimentary magazines and newsletters
Get complimentary subscription to Priority, an exclusive quarterly lifestyle and travel magazine. You can choose to receive Priority via mail, or access the stories anytime at your convenience by downloading the SingaporeAir mobile app.
When you subscribe to receive promotions from SIA Group and KrisFlyer, you’ll be amongst the first to know of exclusive promotions and offers, which are sent to your email inbox.
View a special preview of the Priority Magazine now.
Dedicated PPS Club Coordinators
If you have a question, call the dedicated PPS Club Coordinator in the city closest to you.
Whenever you need assistance, simply send a text message to +65 9184 8888 with:
PPS <space> 10-digit PPS Club membership number
and a PPS Club Coordinator will call you back as soon as possible. Alternatively, you can request a callback using the SingaporeAir mobile app.
Either way you choose, just make sure you’re contacting us from the mobile phone number you’ve entered in your PPS Club membership profile.
Carrier charges may apply.
Accelerated membership status with Infinite Journeys
Enjoy accelerated membership status with Shangri-La’s loyalty programme, Shangri-La Circle. You become a Shangri-La Circle Gold member on enrolment and will enjoy an accelerated upgrade to Shangri-La Circle Jade membership when you stay for one night at any Shangri-La hotel and resort, Kerry hotel, Traders hotel or Hotel Jen worldwide.
Complimentary upgrade to Ambassador tier with KrisShopper
Enjoy a complimentary upgrade to the highest tier of KrisShop’s loyalty programme when you link your KrisFlyer account to KrisShopper. As a KrisShopper Ambassador, you will earn 4 KrisFlyer miles per S$1 spend on your KrisShop purchases, access exclusive member-only deals and enjoy complimentary services such as free local shipping and gift-wrapping within Singapore.
Waived or discounted service fees
Pay less, or nothing at all on many KrisFlyer services – including changing your redemption nominees for free.
PPS Club members will receive a gift when their membership is renewed*. The PPS Club Gift Vouchers will be sent to the email address registered in the member’s KrisFlyer profile.
*Applicable for PPS Club members who have earned 25,000 PPS Value or more when their membership is renewed from March 2022 to February 2023.
See an overview of all your PPS Club membership privileges
More benefits on Scoot
PPS members enjoy additional benefits when flying on Scoot, including BoardMeFirst1, complimentary standard seat selection2, an additional 5kg with every baggage allowance purchase3 as well as booking flexibility (one-time flight / date change fee waiver)4 . For more information, please click here.
Additionally, earn 2.5 Elite miles for every KrisFlyer mile earned when you fly on Scoot. To check how many Elite miles you will earn for a Scoot flight, please click here.
1 PPS Club members travelling on Scoot operated flights will enjoy BoardMeFirst privileges only, as there is no priority baggage handling on Scoot. Only applicable for Scoot flights purchased from February 2022 onwards.
2 Complimentary standard seats will be pre-assigned for PPS Club members travelling on Scoot operated flights. Additional charges may apply for subsequent changes. Only applicable for Scoot flights purchased from February 2022 onwards.
3 Extra 5kg baggage allowance for any baggage purchased via flyscoot.com or the FlyScoot mobile app. Only applicable for Scoot flights purchased from February 2022 onwards. For bookings made via Singapore Airlines (ticket number starts with 618), complimentary 5kg baggage will be reflected within 14 days of departure.
4 Fare differences may apply
Overseas Emergency Medical and Travel Accident Insurance
Provided by AIG Asia Pacific Insurance Pte Ltd, you’re covered for accidents and medical emergencies that happen whenever you are travelling to a destination outside of your usual Country of Residence via air travel.
For full details of the policy coverage and applicable exclusions or to get a claim form, please log in with your PPS Club membership number and password or call the AIG hotline at (65) 6339 9959.
Worldwide Emergency Assistance
This service provided by International SOS (ISOS), includes:
• Emergency personal cash advance
• Emergency travel assistance
• Access to an interpreter and legal assistance
• Emergency communication with your family
• Guarantee of hospital admission
• Medical referral assistance
• Travel assistance for one family member, if you’re in a medical emergency
• Return to the country where you work, after recovery
For more information, please call the dedicated 24-hour hotline at (65) 6388 6888.
Full terms and conditions are found in the policy document here.
> See an overview of all your Solitaire and PPS Club membership privileges.